![]() Often it takes a major service outage that affects a large number of people for an ISP to notice the downtime on their network, from all the calls they receive during an outage. There are so many variables that work together to sustain your service, that a number of factors could potentially cause it to disconnect.Ĭurrently, ISPs don’t have an efficient way to monitor these disconnections. Interference from wind, rain and snow is a problem for wireless and satellite internet connections. ![]() Equipment failure within an ISPs core network.There could be a fault with wiring within the home, or from roadworks and tree roots damaging cabling outside the home.There could be something wrong with the modem/router.Network congestion, especially during peak hours.Here are just some of the ways a life can get in the way of a stable connection: ![]() ISPs that provide internet access always strive for 100% uptime, but the wonderfully complicated internet has so many dependencies that there will inevitably be some downtime on every customer's connection. ![]()
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